HI!
We've made a change to the pre-order discount. Normally, the 5% pre-order discount only applied if payment was made in full, and those who ordered with a pre-order deposit did not receive this discount.
From now on, the pre-order discount will apply to all purchases, both partial and total, of "new" orders, i.e. those found in the "New Preorders (With Preorder Discount until 30 MONTHS)" section.
A 5% discount will automatically be applied to all customers, 7% for Loyalty Levels 0 and 1, 8% for Level 2, 10% for Level 3. Until the date indicated in the category name.
Additionally, we've updated the FAQ regarding Preorder Deposits, which we see is causing some confusion among some customers. As always, if you have any questions, please contact us! https://penguinscrown.com/faq-ita/
Finally, we've made closed pre-orders visible again, hoping it'll be convenient for you to track your pre-orders. https://penguinscrown.com/preorders-closed/
That's all for now!
ENGLISH VERSION
Hi!
We introduced a change regarding Preorder Discounts. Normally, the 5% Discount applied only with total payments, but from now on the discount will also be applied to Preorder Deposit Preorders. The discount will be applied automatically to products in category "New Preorders (With Preorder Discount until 30 MONTH)".
The discount applied automatically will be of 5% for all customers, 7% for Loyalty Level 0 and 1, 8% for Level 2 and 10% for Level 3. Discounts will be available until the date indicated in the title of the category.
We have also updated the FAQ regarding Preorder Deposits, because we are seeing many doubts about this kind of preorder. https://penguinscrown.com/preorder-policy-and-preo... In case of doubts please, contact us!
We have decided to put all closed preorders as visible, we wish this could help to monitor all upcoming preorders you preordered. https://penguinscrown.com/preorders-closed/
That's all, bye!
