Returns and Refunds

RETURNS AND REFUNDS FOR DEFECTIVE PRODUCTS
If a product shows defects, please contact us with photos of the defect within 14 days of receiving the product. If a manufacturing defect is found, we will do our best to offer you a refund (full or partial) or replacement. We carefully inspect the product before shipping it.

Returns are accepted if the defects are related to the product, not for damage to the box.

WITHDRAWAL AND FUTURE LIMITATIONS
The right of withdrawal within 14 days of delivery is always guaranteed, as required by current legislation.
However, the company reserves the right to refuse future orders or pre-orders from customers who have forced the cancellation of pre-orders marked as non-cancellable , or who have generated disputes that do not comply with the Terms of Purchase.