It is possible to pay through Paypal, Credit Cards or Direct Deposit (Bank Transfer). In order to proceed with payment, you can add the products you want to buy to the cart, and then proceed with the checkout process, that automatically will ask you to insert your payment details.
In case of problems with payments, please contact us through the "Contact Us" module.
Returns and Refunds
If a product you received shows some damage, contact us with the form on our site and attach a photo showing clearly the damage within 7 days from the reception of the package. You can do this process in the case of clearly visible production defects of a figure or product, we'll find in every way possible to help you offering you a return and refunds on a case by case basis. Before shipping a product we accurately check it, avoiding to ship products with boxes visibly damaged. If a box shows some damage, we'll write it in the product description. We cannot open the boxes or they'll lose the "New" Condition.
As for videogames, we cannot give refunds of games that can be activate through codes.
Every product is labeled as NEW if it's a boxed product, never opened before.
A USED product is a product that can have a box or not, as stated in every single page of the product.
A product labeled as "In Stock" is a product we have in our warehouse and is ready to be shipped right after an order.
A product in "Preorder" is a product with an announced future release, that you can order in advance. You can choose to pay immediately or some days before the release of the item.
A product in "Backorder" is a product we don't have in stock but can we can order for you from our suppliers. Usually the time required from the time of your request to the reception of the product is of at least 3 weeks.
At the moment, it is always possible to ask for a Preorder cancellation. You'll receive a refund for every order cancelled. If you wish to cancel a preorder, please contact us.
If, on contrary, we cannot provide you the item you preordered, you'll receive full refund and a compensation for the inconvenience.
Products "Backorder" orders cannot be cancelled, since the product is ordered just on request. If you wish to cancel it please contact us and explain the reasons and we'll check case by case.
"Pay Later" System
Pay Later System is available ONLY for preorders.
We send an invoice through e-mail to make the payment some time before the release date of the product. The payment for "Pay Later" items can be made with credit cards (through the circuit Stripe, we send the link to pay securely through it directly) or Paypal if the customer prefers it.
All orders "In Stock" or "Backorder" cannot be paid later. If "Pay Later" is chosen for these kind of orders, we sadly have to cancel the order.
For Pre-Orders the estimate delivery dates are written in every product.
All our shipments are tracked, you'll receive the tracking code of your order, right after its departure from our shop! We usually ship with UPS Courier or tracked postal service.
A product "Backorder" is a product we don't have in stock but can we can order for you from our suppliers. Usually the time required from the time of your request to the reception of the product is of at least 3 weeks.
We usually ship with UPS or Express tracked postal service.
For Extra Europe destinations, we usually ship with Express tracked postal service. Please be advised that there could be sometimes slowdowns in shipping, due to the availabilty of couriers.
|Country||Shipping Cost||Free Shipping for orders over...|
|Albania||24.99 Euro||Not Available|
|Andorra||19.99 Euro||Not Available|
|Argentina||34.99 Euro||Not Available|
|Austria||6.99 Euro||99.99 Euro|
|Belgium||6.99 Euro||99.99 Euro|
|Bosnia and Herzegovina||19.99 Euro||Not Available|
|Bulgaria||9.99 Euro||99.99 Euro|
|Canada||29.99 Euro||Not Available|
|Chile||31.99 Euro||Not Available|
|Croatia||6.99 Euro||99.99 Euro|
|Colombia||24.99 Euro||Not Available|
|Cyprus||14.99 Euro||Not Available|
|Czech Republic||6.99 Euro||99.99 Euro|
|Denmark||6.99 Euro||99.99 Euro|
|Estonia||9.99 Euro||99.99 Euro|
|Finland||6.99 Euro||99.99 Euro|
|France||6.99 Euro||99.99 Euro|
|Germany||6.99 Euro||99.99 Euro|
|Greece||6.99 Euro||99.99 Euro|
|Hungary||6.99 Euro||99.99 Euro|
|Ireland||6.99 Euro||99.99 Euro|
|Italy||4.99 Euro||99.99 Euro|
|Japan||34.99 Euro||Not Available|
|Latvia||6.99 Euro||99.99 Euro|
|Liechtenstein||29.99 Euro||Not Available|
|Lithuania||9.99 Euro||99.99 Euro|
|Luxembourg||6.99 Euro||99.99 Euro|
|Malaysia||24.99 Euro||Not Available|
|Malta||9.99 Euro||Not Available|
|Mexico||34.99 Euro||Not Available|
|Monaco||6.99 Euro||99.99 Euro|
|Montenegro||19.99 Euro||Not Available|
|New Zealand||34.99 Euro||Not Available|
|Norway||24.99 Euro||Not Available|
|Philippines||34.99 Euro||Not Available|
|Poland||6.99 Euro||99.99 Euro|
|Portugal||6.99 Euro||99.99 Euro|
|Qatar||24.99 Euro||Not Available|
|Netherlands||6.99 Euro||99.99 Euro|
|Romania||9.99 Euro||99.99 Euro|
|Singapore||34.99 Euro||Not Available|
|Slovakia||6.99 Euro||99.99 Euro|
|Slovenia||6.99 Euro||99.99 Euro|
|Spain Peninsula And Baleari Islands||6.99 Euro||99.99 Euro|
|Sweden||6.99 Euro||99.99 Euro|
|Switzerland||24.99 Euro||Not Available|
|Thailand||59.99 Euro||Not Available|
|Turkey||24.99 Euro||Not Available|
|Ukraine||19.99 Euro||Not Available|
|United Kingdom||9.99 Euro||99.99|
|United States||24.99 Euro||Not Available|